- What
is Domain Transfer?
All registered domain names are managed
by registrars that provide customer support
and related domain services. Depending
on the registrar, you will pay different
prices; have different levels of customer
support, and access to various domain-related
services. Most customers transfer their
existing domains to other registrars to
take advantage of lower prices and more
enhanced services.
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- What
should I do if my domain has expired or
is about to expire?
To make it simple, there are 3 options:-
1. Renew the domain name at your previous
provider (without hosting services) and
have the DNS server pointed to Bananic
DNS servers. We will then be able to host
that domain name for you.
2. Renew the domain name at previous provider
(without hosting services) and allow Bananic
to transfer the domain. After the domain
name has transferred to Bananic, you
do not have to renew the domain for the
following years as long as you have the
domain host with Bananic. Bananic
will renew the domain name for you without
any charges every time you renew your
hosting account at Bananic.
3. Choose a new domain name and we will
have it registered for you for FREE.
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- I
would like to transfer my domain to Bananic,
what are the benefits of doing so?
We will extend the domain expiry by One
year Free of charge if the transfer
is successful. All the necessary DNS settings
for your domain and the subsequent domain
renewal fees will be taken care of. As
long as you have us host your web site
and renew your hosting account with us,
you do not have to worry about the domain
renewal fees because we will renew it
for you for FREE.
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- How
much does it cost to transfer my domain
to Bananic?
As long as you purchase any of our
hosting packages, transferring your domain
to Bananic is FREE of charge.
As for now, we only offer domain transfers
for domain names with .com, .net or .org
extension. Domain transfers for other
domain names (e.g. .cc, .biz, .us, .info,
.co.uk, .au) are not supported but we
are still able to Host these domain names
if you already have it registered.
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- Will
it affect my hosting if I transfer my
domain name registration to you?
No. Your hosting provider can remain the
same as it is during and after the transfer
process and your existing hosting service
will not be affected by transferring your
domain to Bananic.
The process mainly involves transferring
your existing domain name from your current
registrar to our registrar. Your web site
will not go down during that period because
you are only requesting to change the
registrar information, not the domain
name information.
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- How
long does it take to complete my domain
name transfer?
Most often, it will take about two weeks
to transfer a domain name.
If a domain transfer is required, you
will need to email us at transfer@bananic.com
to request for a domain transfer even
though you have already sign-up for a
hosting account with Bananic. We will
start transferring the domain for you
after we receive your confirmation and
we will inform you once the transfer has
been initiated.
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- During
the domain transfer process, will my website
be accessible?
Yes, your web site will not go down during
the domain transfer if you do the following
before you transfer the domain
name:
1. Upload your web pages into your new
account with Bananic.
2. Request for a DNS update for your domain
with your current domain registrar. You
may need to email the provider whom previously
helped you to register the domain name
and inform them to make the necessary
updates or you may do it yourself. Changes
to the DNS will take up to 48 hours to
take effect. There will be no downtime
as during this propagation period you
will have two web sites live on
the Internet and your visitors will go
to one or the other. After you have changed
the DNS servers for your domain, you may
then decide to have the domain transferred
to us.
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- How
to check the status of my domain transfer?
You can contact us at transfer@bananic.com
to check for the status of your domain
transfer.
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- If
I already have a domain name and the account
is being hosted by another web hosting
provider, will you allow me to redirect
this existing domain name to my new account
with you?
Yes, you will be able to host your existing
domain name with any of our web hosting
plans. In order for us to be able to host
your website, you could either:
1) Change the DNS servers for your domain
name to our DNS servers. -- Or --
2) Transfer the domain name to our domain
registrar where we will maintain your
domain name DNS servers for you. Your
domain name expiry will also be extended
by one year if the domain name transfer
is successful.
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- How
do I change the DNS servers for my domain
name?
You have 2 options, please choose one:
A) Email your current web host/domain
registrar and ask them to change the DNS
server information for your domain to
our DNS servers. In this way, every year
you will need to renew the domain name
registration with them.
B) Transfer the domain name to Bananic's
appointed domain name Registrar. This
will extend your domain name expiry by
one year. In order for this to be done,
you will need to inform us of the transfer
at least 3 weeks before your current domain
name expires and we will process the transfer
for you. In this way, you will renew the
domain name registration with us every
year.
A Domain Registrar transfer would take
a minimum two weeks and up to one month
to complete. Due to the complex procedures
and the fact that it involves many different
parties, there is no guarantee that a
registrar transfer will be successful.
You should update the DNS servers and
have it point to our DNS servers then
only decide to have the domain transfer
to us.
The current registrar will send an email
to the current administrative contact
of the domain name and he will need to
reply to the email to authorize the transfer.
The transfer cannot take place if the
current administrative contact does not
reply to the email or if the administrative
email address is not valid.
If you choose option B, please email to
transfer@bananic.com
to request for a domain name transfer.
Do note that you will no longer be entitled
to a Free domain name if you choose to
transfer your domain name to Bananic's
Appointed domain name Registrar (your
existing domain name will be renewed for
Free instead).
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