Support Documents
  • File Manager
  • Account Information
  • Account Password
  Website Access Statistics
  • Web Statistics
  • Webserver Logs
  Email Account Manager
  • Email Accounts
  • Email Aliases
  • Email Auto-Responders
  • FTP Instructions
    • WSFTP (Windows)
    • CuteFTP (Windows)
    • Fetch (Macintosh)
  • Email Client Setup Instructions
    • Microsoft Outlook
    • Outlook Express
    • Eudora
    • Netscape
    • Pine (Telnet)
    • Web Based Email Manager

Additional Information

 • CGI, Formmail, SSI
    • CGI-BIN Applications
    • Permission Settings
    • Formmail
    • SSI
 MySQL Database Access
 SSH (Telnet) Access
  • Macromedia Dreamweaver FTP connection
  • Microsoft FrontPage Extensions
  • Password Protected Directories
  • Billing Information

If you have a question about our web hosting services, please refer to the FAQs below. If the FAQs below doesn't answer your questions, you may email us at

General Hosting Information
Here you may find general web hosting questions such as what websites you can host, what is the cost of the web hosting package, etc.

Our Supported Services
This section answers all the questions about all the services we offer and what is supported in each web hosting account.

New Domain Registration
This section answers common question about what is involved during the Domain Registration Process.

Existing Domain Transfer
This section explains what a domain transfer is as well as giving detail explanation on how to carry out a Domain Transfer.

Misc Information
In this section, questions about domain parking and emails will be answered as well as what is included in each Web Hosting account.

Payment Methods
All questions regarding payment and methods of payment are answered in this section.