| |
 |
|
|
|
|
- Billing Information
If you have questions on billing, send us an
email at billing@bananic.com
Bananic bills it's clients annually.
When you first sign up, you can pay by credit
card. One month prior to the beginning
of your next billing cycle, you will be notified
via email to see if you would like to renew
your account(s) with us.
- Payment
Methods
Credit Card Payment: This is our
preferred method of payment. If your credit
card has expired or if you would like to update
your card information with us, please contact
us at billing@bananic.com
* Please note that the charge will appear in
your credit card statement as "WP - I Venture
Circulation", "I Venture Circulation", "Paysystem.com"
or "Revecom.com".
Bananic will notify you via email
one month prior to your hosting account
renewal. Should you decide to stay with us for
your hosting, or if you would like to cancel,
please reply our email and let us know.
- Account
Deactivations
An account would be deactivated if the following
ever occurs:
1) Non-payment
2) Non-compliance with our policies
3) Spamming, or UCE (Unsolicited Commerce Email)
violations.
We must ask all of our clients to understand
that just as you must take measures to protect
your business, so must we. We provide hosting
services for many individuals and businesses,
therefore it is necessary for us to establish
Terms Of Use
that will protect both our company as well as
those residing on our servers.
Here is our procedure for account disabling/deletion:
1)Non-Payment: We will notify you via
email one month prior to your next billing cycle.
If, for some reason, your payment is not received
by the date specified in the renewal notice,
we will suspend your site. This means that a
generic page will appear in place of your site
that reads "You do not have
permission to access the requested file on this
server." Your site will remain in this state
for two weeks. If we still have not received
payment within that two week period, we will
delete your account from our servers including
all its files.If your account has been
deactivated due to non-payment, please contact
our billing department at billing@bananic.com.
2)Non-Compliance With Our Policy: If
your account does not comply with our Terms Of Use,
we will investigate the matter and, if necessary,
either suspend or delete your account depending
on the issue. However, we ask that if you are
doing anything with your account that you feel
may come close to breaking our Terms Of Service,
please notify
us so that we may help you.
3)Spamming, or UCE (Unsolicited Commerce
Email) Violations: Please see our Terms Of Use
for more about our views on SPAM/UCE. However,
if your site has been reported as sending spam
through our servers, we will promptly investigate
the matter and, if necessary, suspend or delete
your account. There will be no refunds issued
whatsoever.
Back
to Support menu
|
|
|
|
|
